ROSEATE
SELECT "CUSTOM SIZE" AND OUR BESPOKE CONSULTANT WILL CONTACT YOU VIA WHATSAPP TO ARRANGE A PERSONALIZED FITTING EXPERIENCE.
100% SECURE CHECKOUT
OUR SIGNATURE DUPATTAS ARE THOUGHTFULLY CRAFTED IN LENGTHS RANGING FROM APPROXIMATELY 2.75-3 YARDS, DEPENDING ON THE DESIGN AND SILHOUETTE.
Dry Clean only! Do not Bleach. Steam or iron on low to moderate heat. Handle embellishments with care. Store in a garment bag away from direct sunlight and moisture.
* The fabric pattern/laces, patchwork, and handmade details may vary!
* Length will vary according to the design.
* Actual colors of the outfit may vary from the colors being displayed on your device.
DELIVERY
PAKISTAN
All orders are processed within 1–2 business days following payment confirmation. Standard delivery across Pakistan typically takes 2–5 business days.
INTERNATIONAL
International orders are generally delivered within 5–8 business days, depending on the destination country and customs clearance procedures. Delivery timelines may vary during peak seasons or due to circumstances beyond our control.
Once your order has been dispatched, tracking information will be shared via email or WhatsApp, where applicable.
Please note that international customers are responsible for any customs duties, import taxes, or local charges imposed by their country’s customs authorities.
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ORDER PROCESSING
Orders are processed from Monday to Saturday, excluding public holidays.
Please ensure that all shipping details, contact information, and selected sizes are accurate before placing your order.
Orders that have entered production or have been dispatched cannot be cancelled.
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RETURNS, EXCHANGES & REFUNDS
At Zeb Zeeshan, every garment is crafted with exceptional attention to detail. If you receive an item that is damaged, defective, or incorrect, please contact our Client Services team within 48 hours of receiving your order.
To submit a request, kindly provide:
* Your order number
* Clear photographs of the item and packaging
* A brief description of the issue
Each request is carefully reviewed by our team. Depending on the nature of the concern, we may offer one of the following resolutions:
* Replacement of the item
* Exchange for another size or product (subject to availability)
* Store credit
* Full or partial refund, where deemed appropriate
To be eligible, returned items must be:
* Unworn, unused, and unwashed
* In their original condition with all tags attached
* Returned in their original packaging wherever possible
Requests submitted after 48 hours of delivery may not be eligible for return, exchange, or refund.
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CUSTOM SIZE ORDERS
Garments made in Custom Size or Made-to-Measure are tailored exclusively according to the measurements provided by the customer.
As these pieces are individually crafted, they are not eligible for return, exchange, or refund due to incorrect measurements provided by the customer or a change of mind.
If a manufacturing defect or production error is identified, our team will carefully review the matter and provide an appropriate resolution, which may include alteration, replacement, store credit, or a refund.
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Need Assistance?
For any questions regarding your order, delivery, returns, or exchanges, please contact our Client Services team.
Email: hauteformofficial@gmail.com
WhatsApp: +92 3095994711
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